Before You Start
Universal Principles for Marketplace Decks
These principles apply across every slide. Internalize them before you open your slide editor.
Cover Slide
Make a strong first impression. Investors should immediately understand what you do, for whom, and how to reach you.
Must Include
- —Company name and logo
- —One-line description: what you do and for whom on each side
- —Founder name(s) and contact info
- —Month/Year of the deck
Avoid
- —Cluttered design or too many fonts and colors
- —Vague taglines like "The future of X"
- —Missing contact information
Example
"BuilderMatch is the marketplace connecting homeowners with vetted contractors for renovation projects across the US Southwest."
The Problem
Make investors feel the pain. If they don't believe the problem is real and significant, nothing else in the deck matters.
Must Include
- —A specific, relatable story about a real person experiencing this pain
- —Quantified pain: frequency, cost, or time wasted
- —Why current solutions are inadequate or don't exist
- —Who specifically experiences this pain — your ideal customer profile
Avoid
- —Generic statements like "the market is fragmented" or "the process is inefficient"
- —Overstating or fabricating the severity of the problem
- —Skipping quantification entirely
Example
"Small contractors spend 8+ hours per week chasing quotes manually. 40% of bids are lost to slow follow-up. That's roughly $12,000 per contractor per year in wasted labor — and homeowners still can't find reliable help."
Why Now
Explain the inflection point. What has changed in the world that makes this marketplace possible — or urgent — right now?
Must Include
- —A specific enabling trend: a technology shift, regulatory change, or behavior change
- —Why this moment is different from 3–5 years ago
- —A reason why waiting to build this would be costly
Avoid
- —Vague references to broad trends like "the rise of the gig economy" without connecting to your specific market
- —Generic technology references that don't differentiate your market
- —Skipping this slide entirely — it's a common and costly omission
Example
"Three trends converging: (1) AI reducing contractor verification costs by 80%, (2) post-pandemic homeowners prioritizing local, trusted tradespeople, (3) contractor apps adoption up 3× since 2021. The infrastructure to build this didn't exist 3 years ago."
The Solution
Show your marketplace clearly. Investors need to understand both sides of the market and the value created for each.
Must Include
- —A clear two-sided diagram showing who is supply and who is demand
- —How the matching or transaction process works
- —Value proposition stated separately for each side
- —A screenshot, mockup, or product walkthrough
Avoid
- —Showing only the buyer/demand experience and ignoring how supply works
- —Being too abstract — show the actual product, not just a concept diagram
- —Feature lists instead of benefit framing — show outcomes, not capabilities
Example
Flow diagram: Homeowner posts project → AI matches with 3 vetted contractors → Contractors bid → Homeowner selects → Work completed → Both sides review. Supply value: "More qualified leads. Less admin." Demand value: "Trusted contractors, price transparency."
Market Size
Convince investors the prize is worth pursuing. Size the market credibly — bottoms-up calculations, not top-down statistics.
Must Include
- —TAM: total addressable market if you captured everything
- —SAM: your realistically serviceable segment today
- —SOM: your specific 3-year target — what you can actually win
- —Source citations for your data
Avoid
- —"$500B market" without showing the calculation clearly
- —Relying only on top-down market research reports
- —Confusing TAM with revenue opportunity or conflating GMV with TAM
Example
"2.8M US licensed residential contractors × $4,200/year average platform spend = $11.8B SAM. We're targeting 45,000 contractors in Texas and Arizona first = $189M SOM. We've validated willingness to pay in both markets."
Traction
Show momentum and validate demand. Lead with your strongest signal — whether that's GMV, transactions, supply quality, or retention.
Must Include
- —A growth chart for your primary metric (GMV, transactions, or active users)
- —Month-over-month or quarter-over-quarter trend clearly labeled
- —Cohort retention data if you have it — this is the most compelling signal
- —Notable supply or demand partners worth mentioning by name
Avoid
- —Vanity metrics like total registered users without showing activity or transactions
- —Cherry-picking favorable date windows to make growth look better than it is
- —Hiding churn, presenting misleading charts, or burying the key number
Example
"GMV growth over last 4 quarters: $18K → $52K → $134K → $310K. 3.5× average quarterly growth. 72% of buyers in Q1 cohort transacted again in Q2. 94% supply retention (providers who onboarded 6+ months ago still active)."
Business Model
Explain clearly how you make money and why your take rate is sustainable and defensible at scale.
Must Include
- —Take rate percentage and how it's split between buyer and seller (if applicable)
- —Transaction-level unit economics: revenue per transaction, COGS, contribution margin
- —Path to improving margins as you scale — why does the model get better?
- —Clear distinction between GMV (total transaction volume) and your revenue
Avoid
- —Vague language like "we take a small percentage of each transaction"
- —Showing GMV projections but not revenue projections
- —Ignoring the economics of one side — show how both sides contribute
Example
"We charge a 14% blended fee (8% buyer convenience fee + 6% provider service fee). On a $600 average job: $84 revenue. Payment processing + support = $14 COGS. Contribution margin = $70 per transaction (83%). Contribution margin expands as job size grows."
Competitive Landscape
Demonstrate that you understand the competitive environment and have a defensible, differentiated position.
Must Include
- —A 2×2 positioning matrix with clearly labeled axes that show your differentiation
- —Your specific competitive moat: network effects, proprietary data, switching costs, or brand
- —An honest accounting of your key competitors by name
- —A clear explanation of why you win in your chosen niche
Avoid
- —Dismissing all competitors as "old-fashioned" or "not really competition"
- —Claiming you have no competition — this signals either a non-existent market or poor research
- —A feature checklist where you conveniently win every single row
Example
"Matrix axes: X = Verification Depth, Y = Match Speed. Competitors like Thumbtack optimize for speed but low verification. We occupy the top-right quadrant — automated AI verification that is 6× faster than manual screening, with a 96% contractor pass-through rate."
Go-to-Market Strategy
Show exactly how you will achieve liquidity in your initial market and how you will expand systematically from there.
Must Include
- —Your wedge: the specific niche, geography, or supply type where you're creating initial density
- —How you acquire supply first — always your most critical and hardest asset
- —How you bring in demand once supply density reaches a threshold
- —A concrete expansion roadmap after proving the wedge
Avoid
- —Vague growth strategies like "we'll use SEO and content marketing" without specifics
- —Skipping the supply acquisition strategy and jumping straight to demand
- —Showing an ambitious expansion plan before explaining how you solve the cold start problem
Example
"Phase 1: Onboard 600 vetted contractors in Dallas–Fort Worth via direct outreach to trade associations and licensing boards (supply-first). Phase 2: Launch homeowner demand via targeted Google Ads and Nextdoor. Phase 3: Expand to Houston and San Antonio using supply relationships already built in DFW."
Team
Prove that you and your team are uniquely qualified to build this specific marketplace at this specific moment.
Must Include
- —Co-founders and key hires with photos and concise bios
- —Specific prior experience in marketplaces, platforms, or the relevant industry vertical
- —Domain credibility: deep understanding of both the supply and demand sides
- —Advisors only if they are genuinely active and add real credibility
Avoid
- —Generic bios listing titles without quantified accomplishments
- —Listing advisors who signed a form but aren't actually engaged or helpful
- —Hiding team gaps — acknowledge what you still need to hire for and when
Example
"Maria ran supply operations at Thumbtack from 0 to 50,000 active providers. James was a product lead at Faire (B2B marketplace, $12.4B valuation). Together they've interviewed 200+ contractors and homeowners to validate every assumption in this deck."
Financials & Projections
Show that you understand your unit economics deeply and have a credible, assumption-driven growth plan tied to the capital you're raising.
Must Include
- —36-month P&L projections with monthly GMV, revenue, and burn clearly modeled
- —All key assumptions listed explicitly — take rate, CAC, conversion rates, churn
- —Current burn rate and existing runway at current pace
- —Projected runway after this raise and key milestone dates
Avoid
- —Hockey-stick revenue curves without modeling the assumptions that create them
- —Projecting profitability in year 1 or 2 when early-stage marketplace dynamics make that implausible
- —Hiding current burn or averaging it with projected future efficiency
Example
"Current: $55K GMV/month, $8K revenue/month, $42K monthly burn. Post-raise projections: $500K GMV/month (month 12), $2.5M GMV/month (month 24), $5.2M GMV/month (month 36). Positive unit economics by month 14. Runway: 22 months at current burn trajectory."
The Ask
Close confidently and specifically. Tell investors exactly what you need, why you need it, and what you will achieve with it.
Must Include
- —Round size and structure — SAFE with valuation cap, priced round with pre-money valuation, or convertible note
- —Use of funds broken down by category (headcount, supply acquisition, product, operations)
- —Specific milestones you will hit with this capital — tied to marketplace metrics, not just product features
- —Timeline to the next raise or path to profitability
Avoid
- —Vague asks like "we are raising $2M" without explaining terms or use of funds
- —Raising too little (signals lack of ambition or poor planning) or too much (suggests poor judgment at early stage)
- —Milestones stated only in product terms — investors care about GMV, supply density, retention, and revenue
Example
"Raising $2.5M on a $10M post-money SAFE. Use of funds: 55% engineering & product (3 hires), 30% supply acquisition (6 new markets), 15% ops and legal. Milestones by month 18: $450K GMV/month, 1,800 active providers, positive contribution margin on every transaction."
Common Questions
Frequently Asked Questions
How long should my deck be?
10–12 slides for the main deck. No more. Keep an appendix with supporting detail — financial model assumptions, deeper competitive analysis, extended team bios, and customer case studies. Investors won't read the appendix in a first pass, but they'll ask for it during due diligence.
Should I include a product demo or video?
For consumer marketplaces, a short demo video (60–90 seconds) embedded in the solution slide is often very effective — it makes the experience real. For B2B marketplaces, a screenshot walkthrough is typically sufficient and more broadly viewable across email clients and PDF readers.
What format should I send the deck in?
PDF is the universal standard for sharing via email or investor portals. Use Google Slides or Figma for live presentations so you can update in real-time. Never send an editable PowerPoint file — it signals a lack of polish and allows formatting to break across different machines.
Should I share the deck before the first meeting?
It depends on how you're getting the meeting. For warm introductions, share the deck alongside the intro email — the investor is already pre-sold on taking the meeting. For cold outreach, send a short teaser (3–5 sentences of traction) first and share the full deck only when they express interest.
How do I present traction if I'm very early-stage?
Focus on the strongest leading indicators you have: letters of intent from buyers or suppliers, a waitlist with high-quality signups, evidence from pilot customers, and qualitative validation from 20+ customer interviews. Emphasize the supply-side relationships you've already built. Investors back founders at this stage — but they want to see proof of resourcefulness and insight.
Do I need a separate financial model?
Yes. Send it separately and only during due diligence — not in your first outreach. Your deck should include a summary of key projections (GMV growth, revenue, burn, runway), but the detailed model with assumptions goes into your data room. Investors use the detailed model to pressure-test your assumptions, not to decide whether to take a meeting.
Should I include a specific valuation ask?
If you're raising on a SAFE, state the valuation cap. If it's a priced round, state the pre-money valuation. Don't leave it open-ended — 'open to discussion' signals you haven't done your homework. Research comparable raises at your stage and traction level to anchor your expectations.
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